Data & Analytics

Zynrewards Co / Data & Analytics

How to create a loyalty dashboard in Google Data Studio that execs will actually read Data & Analytics

How to create a loyalty dashboard in Google Data Studio that execs will actually read

When I’m asked to audit a loyalty programme the first thing I do is open the metrics — but the second thing I do is ask who will read the report. Too often teams build dashboards for themselves: detailed, granular, and perfect for analysts. That...

Read more...
Using cohort analysis to prove whether your welcome offer is worth the cost Data & Analytics

Using cohort analysis to prove whether your welcome offer is worth the cost

When a new customer signs up and redeems your welcome offer, it feels great. But that first thrill can hide a costly truth: is that discount or free gift actually bringing long-term value, or simply accelerating churn and masking acquisition...

Read more...